For those interested in seeing and testing Müller systems in advance, we offer the opportunity to do so in our showroom in Kranzberg. There, our solutions and innovations are presented, tailored to specific requirements and based on our own applications upon request. A visit to Müller provides the opportunity to gain a personal impression of our company.
Efficient training courses for optimal system use.
The right training for operating personnel is just as important as selecting the optimal system for the respective requirements. Professional training minimizes downtime and increases added value. Müller ensures efficient use of the systems quickly and in a practical manner. Our trainers provide practical instruction in all the skills that operating personnel need to work efficiently and independently. Training courses can be held at any location – either at the factory or directly at the respective company. All content is tailored to specific requirements.
Mounting and installation.
A team of experienced specialists is available to install and put the delivered machines into operation. This ensures that the system is set up professionally and quickly. In addition to installation, the scope of services also includes complete commissioning under real production conditions. The scope of delivery, completeness, and integrity are checked, and all system functions are comprehensively tested.
Your advantages:
- Professional, thorough, and fast installation of your ordered system
- Checking of all functions under production conditions
- Handover of all necessary operating documents
| 01 | Personal consultation on site |
| 02 | Needs analysis, development of an optimal solution |
| 03 | Installing the Kern systems |
| 04 | System integration |
| 05 | Individual on-site training of your employees |
| 06 | Technical documentation, operating instructions |
| 07 | Comprehensive support in the operational phase |
| 08 | Reliable service programme: 24 /7 customer service with corresponding service level agreement |
| 09 | Spare parts service |
| 10 | Annual maintenance/service models |
| Maintenance contract | Müller's commitment to quality does not end with the purchase of a product. Regular maintenance ensures productivity and system availability. Thanks to experienced service technicians, maintenance requirements are quickly identified and downtime is avoided. The optional full-service contract offers comprehensive coverage with an annual flat rate for travel, labor, and replacement and wear parts - for predictable costs and maximum operational reliability. |
| Maintenance contract advantages |
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| Technical support | Müller's technical support team is available to provide advice throughout the entire life cycle of a system. Support is provided not only for technical questions, but also for problems or malfunctions. If the assistance of a technician is required, all necessary steps are taken and repairs are coordinated in accordance with the respective requirements. This allows companies to benefit from the Müller team's many years of experience and comprehensive expertise. +49 (0) 8166 670 200 or support.mueller@kernworld.com |
| Spare parts service | Original spare parts are available at any time for quick and timely replacement. The extensive spare parts warehouse stocks the most common wear, consumable, and replacement parts - both for direct shipping and for short-term installation by the service team. Original parts ensure performance and extend the service life of the systems. |
Do you need consultation on our systems & solutions?
If you have any questions or input regarding our products and services, please take a few moments to complete the form. We will process your enquiry immediately and look forward to exchanging ideas with you.
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